Company: Tata Communications
Location- Pune
Job Description
- Applicant is responsible for Copper & Fibre outside plant engineering & must have a full understanding of outside plant installation activities.
- Identifying telecom infrastructure for specific location's with the help of GIS tools & application to resolve customer queries or service.
- Must have knowledge of OSP & Experience with various Copper & Fibre cable technologies, including Aerial, Buried, Underground and various FTTX solutions and architectures.
- Demonstrated skill in the use of AutoCAD, Myworld. SpatialNet, and other industry-related hardware and software.
- Job role includes outside plant Copper & Fibre cable & equipment knowledge to serve end customer service requirement by identifying existing & new infrastructure on field based on GIS tools and applications.
- Role will include observing OSP routes and confirming information in the field for proposed routes.
- Review current OSP design to understand principles and practices of current Brownfield/Greenfield/Copper/FTTH/GPON/Feeder network design.
- Work with Front end Agent, Engineering, Field technicians and Assignment teams to serve end customer requirements.
- Ability to utilize survey reports, maps, drawings, aerial photography and other geographic data for consideration in planning & pre-delivery support.
- Required to study & identify customer requirements receive in tickets/orders and respond with correct results.
- Ensuring SLA compliance and QoS of the customer services.
- Ensure adequate monitoring of various network aspects panning across different service and ensuring quick and appropriate resolution of issues.
Apply - here
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