ROLE 1 : MANUAL FUNCTIONAL TESTING, AUTOMATION TESTING (QUALITY ENGINEERING)
Key Responsibilities:
1)Co-ordination and follow-up with various stakeholders
2)Preparing MIS reports and publishing it as per the SLA
3)Resource Management (onboarding and offboarding)
4)Demand creation on demand and supply tool
Administrative/Operations Support
Service Management/tooling support
Assets and Artefacts Management
Key Responsibilities:
1)Co-ordination and follow-up with various stakeholders
2)Preparing MIS reports and publishing it as per the SLA
3)Resource Management (onboarding and offboarding)
4)Demand creation on demand and supply tool
Administrative/Operations Support
Service Management/tooling support
Assets and Artefacts Management
Skill Requirements:
Excellent communication skills
1)Knowledge of MS Office - Excel, Word
Ability to learn and perform quickly
Ability to document and troubleshoot errors
2)Knowledge of test management software (e.g., qTest, Zephyr) and SQL
Attention to detail
3)Analytical mind and problem-solving aptitude
4)Strong organizational skills
Good-to-have skills:
Familiarity with Agile frameworks and regression testing
ROLE 2: PROGRAM SUPPORT (PROGRAM CONTROL SERVICES)
Key Responsibilities:
Reporting support
Process support
Service management
Run support
Skill Requirements:
Good communication skills
Co-ordination and follow-up with various stakeholders
Preparing MIS reports and publishing it as per the SLA
Resource Management (onboarding and Offboarding)
Demand creation on demand and supply tool
Administrative/Operations Support
Service Management/tooling support
Assets and Artefacts management
Knowledge on MS Office - Excel, Word
Ability to learn and perform quickly
Administrative/Operations Support
Service Management/tooling support
Assets and Artefacts management
Knowledge on MS Office - Excel, Word
Ability to learn and perform quickly
ROLE 3- POWER PLATFORM INTERN (CIO)
Key Responsibilities:
Develop new features or products for an area of our platform working alongside with the low code/no code development Team
Maintain and enhance current features and functionalities and monitor and control the system.
Configure business processes based on defined business requirements.
Skill Requirements:
Should be familiar with basic computer knowledge/skills
Reasonably good communication and interpersonal skills both written and verbal
Should aspire to work on Technical area (low code/no code platform)
Good aptitude and analytical skills
Interest in configuring, maintaining, and enhancing current features and functionalities of the system
Good-to-have skills: SQL, Basic familiarity with MS Office, Agile.
Reasonably good communication and interpersonal skills both written and verbal
Should aspire to work on Technical area (low code/no code platform)
Good aptitude and analytical skills
Interest in configuring, maintaining, and enhancing current features and functionalities of the system
Good-to-have skills: SQL, Basic familiarity with MS Office, Agile.
Take ownership of customer issues reported and solve their problems through by providing resolution
Research, diagnose, troubleshoot, and identify solutions to resolve system/application issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Ensure proper logging of all issues
Document technical issues in the knowledge database
Keep track of users' system issues until resolved by adhering to the SLA
Ensure proper logging of all issues
Document technical issues in the knowledge database
Keep track of users' system issues until resolved by adhering to the SLA
Technical Experience:
Should possess ability to learn and work on changing and emerging technologies. Certification in new technologies like Azure, AWS will be added advantage
Knowledge and Skill Requirements:
Good technical skills with current technology
Good communication skills both written and verbal
Tech-savviness
Flexible to work in all shift and under pressure situations
Good analytical skills
Design and execute asset management policies, procedures, and processes
Coordinate with management in utilizing asset management tools to analyze, review, and track asset data
Develop asset control processes to monitor accountability identification, maintenance, location, and contracts
Ensure that all equipment is properly documented and maintained in the asset inventory system
Manage IT store and update/organize as needed
Develop and maintain asset, inventory, and lifecycle management policies and procedures.
Technical Experience:
Supports assets and engineering manager in monitoring and maintaining facilities, systems, and equipment through their whole lifecycle (commissioning, operating, maintaining, repairing, modifying, replacing and decommissioning/disposal)
Leading teams onsite and remotely
Maintaining, upgrading, and operating company assets to ensure they are functioning at optimum levels
Experience working with large data sets and disparate systems.
Skill Requirements:
Organizational skills
Excellent communication skills, both written and verbal
Ability to thrive in a fast-paced environment
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